Frequently asked questions
How do I register for a class?
If you are paying with charter funds, please submit a PO to your charter school before the first day of class and complete THIS FORM.
Are you an approved vendor with my charter school?
We are approved with the following charter schools:
What is your class refund policy?
There are no refunds after the 2nd week of class. We will issue a credit towards another class.
How long will your classes be in session?
There are a total of 30 weeks of instruction. Here is our schedule:
What is your protocol regarding COVID-19?
COVID-19 FAQs
(Updated August 19)
Will OT be offering onsite classes in the fall?
- Yes. Because we are an independently run community resource, we are able to continue to provide onsite classes for our community.
- Most scheduled classes will be offered in BOTH onsite and online formats, starting in September.
Will you observe any CDC guidelines for the prevention of spreading Covid-19?
- All students, staff, and instructors will be required to attest they do not have a temperature of over 100.4 degrees in order to be on campus.
- If a student, staff member, or instructor develops a temperature of 100.4 or higher they will immediately be sent home and/or for medical treatment.
- Until Covid-19 restrictions are lifted, onsite students will practice physical distancing in class.
- Face coverings for anyone in 3rd grade or above will be required to enter the building and will be worn in the hallways between classes and when distancing is not possible.
- All student-contacted items (desks, tables, chairs, equipment, handrails, restroom facilities, etc.) will be disinfected between classes and all students and staff will use hand sanitizer prior to entering each classroom.
How will lunch be handled?
- Students will enjoy lunch outdoors unless there is inclement weather.
- Masks will be optional when outdoors If you wish for your student to wear a mask, you may instruct them to do so, but the staff will not be enforcing-mask wearing for individual children.
- On rainy days, students will proceed to the classroom of the class they would take after lunch and they will eat at their desk (at an appropriate physical distance from one another). Handwashing will be strongly encouraged both before and after lunch.
What does my student need to bring to campus for onsite classes?
- A face covering must be worn by anyone in 3rd grade or above to enter the building. Face coverings may be removed once social distancing is possible.
Will classes be live or pre-recorded?
- Our vendors will determine the platform of their own online classes, depending on the needs of their students.
- Some of our classes will be offered as live classes that will engage both onsite and online students simultaneously.
May I use my charter funds to pay for onsite classes?
- Families who are using charter funds to pay for our classes must comply with whatever charter guidelines are given for in-person classes.
- If charter funding for onsite classes is not provided for onsite learning, charter students may take any of our classes online. If charters allow for onsite learning, charter students may attend onsite.
- Families who are not using charter funds to pay for classes may choose to have their students take vendor classes either onsite or online.
- If charter schools change their policies on paying for onsite classes and online students wish to switch to onsite learning, they will be able to begin onsite learning within two weeks of notifying us of the change.
What will happen if someone attending onsite classes at OT tests positive for Covid-19?
- In the event that someone has tested positive for Covid-19, our campus manager or one of our campus directors should be notified immediately.
- We will send an email to anyone who may have been in contact with the person who has tested positive.
- The Campus Manager will contact the San Bernadino County Department of Health and will comply with their specific directions.
- All students, staff, and instructors will also comply with strict guidelines for quarantine and when they may return to campus after they have a positive Covid-19 test (or someone in their household tests positive).
- We will only close our campus if we are mandated to do so by the San Bernadino County of Department of Health.
- All students, staff, and instructors will also comply with strict guidelines for quarantine and when they may return to campus after they have a positive Covid-19 test (or someone in their household tests positive).